Frequently Asked Questions

You've got questions, we've got answers. If you can't find what you're looking for, feel free to contact us using the form below!

We get this question a lot! Our name is pronounced "ō· sē· tō". It's our fun play on the Spanish word osito, which means "little bear, baby bear or teddy bear" since we have connections to both the language and bears...

Austin's mom was from El Salvador and quite proud of her heritage, including the Spanish language. Meanwhile, bears have always played a special role in our little family. In fact, we often called our kiddos "little bears".  So we love that our name lets us honor these important connections!

No way! Developing The Care’digan™ has taken nearly ten years and over that time, we’ve learned that the product can help busy caregivers at any stage… From the early months of motherhood when you’re in the middle of spit ups and frequent messes, to toddlerhood “independence”, and beyond!

Our aim is that carers and especially moms, can use The Care’digan™ whether they’re taking care of a newborn, themselves or even an aging parent.

No. For now, our product is not waterproof. At its core, the Care’digan™ is meant to take the messes so your favorite clothes (and skin) don’t. So, we opted for a rib knit that stands up well to punishment, without the need for chemical treatments. And we’re optimistically watching new innovations in materials development, which include high-performance natural fabrics.

We’re excited to announce that The Care’digan™ will be launching soon and we’re working hard to get everything ready for you!

Of course, we understand that you’re eager to start shopping with us, and we appreciate your patience. To get updates and specifics about when presale orders begin, please join our list at the end of this page.

No, we believe that with our roomy, mid-weight fabric, you’ll remain comfortable in most indoor environments. Of course, everyone has a unique body temperature that may change – especially during pregnancy and well into the fourth trimester. That’s why we designed The Care’digan™ to accommodate 1-2 layers of clothing or nothing at all underneath.

The Care’digan™ currently comes in a beautiful, luxe “oatmeal” colored mélange that is on-trend and subtly helps hide stains.

If you’d like to be notified when we other colors and sizes drop, then make sure you join our community or drop us a note at hello@oceeto.com.

Our Return Policy for The Care’digan™

We get it—trying something new can feel like a leap. That’s why every Care’digan™ comes with a little extra reassurance.

We want you to feel wrapped in comfort, not uncertainty. If your Care’digan™ isn’t quite what you hoped for, we offer a 100% Happiness Guarantee.

You'll have 14 days from the USPS tracking delivery date to request a return or exchange. No guilt, no hassle—just let us know.

To start a return or exchange:Email us athello@oceeto.comwith your order number and reason for return. We’ll guide you through the process and provide a USPS return label. Please note:return shipping costs are not covered, and will be deducted from your refund.

Returned Care’digans™ must be unworn, unwashed, and in original condition, with all tags intact.

If you’d prefer an exchange, just let us know what you’d like instead—we’ll do our best to make it right!

We’re a small, mama-owned, value-driven team, and every order means the world to us. Thanks for trusting us to care for you!

 Shipping Info

  • Flat-rate U.S. shipping: $9.99 (applied per shipping address)
  • All orders ship via USPS
  • Processing time: 3-5 business days
  • Delivery: –5-7 business days after shipping
  • Holiday orders (Nov–Dec): please allow up to 7 business days for processing
  • U.S. shipping only (for now, but stay tuned!)

Questions? Reach us at hello@oceeto.com — we’re happy to help.