Our Return Policy for The Care’digan™
We get it—trying something new can feel like a leap. That’s why every Care’digan™ comes with a little extra reassurance.
We want you to feel wrapped in comfort, not uncertainty. If your Care’digan™ isn’t quite what you hoped for, we offer a 100% Happiness Guarantee.
You'll have 14 days from the USPS tracking delivery date to request a return or exchange. No guilt, no hassle—just let us know.
To start a return or exchange:Email us athello@oceeto.comwith your order number and reason for return. We’ll guide you through the process and provide a USPS return label. Please note:return shipping costs are not covered, and will be deducted from your refund.
Returned Care’digans™ must be unworn, unwashed, and in original condition, with all tags intact.
If you’d prefer an exchange, just let us know what you’d like instead—we’ll do our best to make it right!
We’re a small, mama-owned, value-driven team, and every order means the world to us. Thanks for trusting us to care for you!