Frequently Asked Questions

You've got questions, we've got answers. If you can't find what you're looking for, feel free to contact us using the form below!

We get this question a lot! Our name is pronounced "ō· sē· tō". It's our fun play on the Spanish word osito, which means "little bear, baby bear or teddy bear" since we have connections to both the language and bears...

Austin's mom was from El Salvador and quite proud of her heritage, including the Spanish language. Meanwhile, bears have always played a special role in our little family. In fact, we often called our kiddos "little bears".  So we love that our name lets us honor these important connections!

The Care’digan™ has been years in the making, and along the way we’ve learned just how many different kinds of caregivers it can support. It was born from the challenges of motherhood, but is designed for any woman who juggles messes, movement, and moments of care – whether that’s feeding/ burping a newborn, helping an older adult, caring for yourself, working with clients in beauty or wellness settings, or simply managing the busy rhythm of everyday life.

The Care’digan™'s is to offer a layer that helps many kinds of caregivers care for themselves and their clothes – parents, grandparents, professionals, and anyone tending to themselves or someone they love.

No. For now, our product is not waterproof. At its core, the Care’digan™ is meant to take the messes so your favorite clothes (and skin) don’t. So, we opted for a rib knit that stands up well to punishment, without the need for chemical treatments. And we’re optimistically watching new innovations in materials development, which include high-performance natural fabrics.

No, we believe that with our roomy, mid-weight fabric, you’ll remain comfortable in most indoor environments. Of course, everyone has a unique body temperature that may change – especially during pregnancy and well into the fourth trimester. That’s why we designed The Care’digan™ to accommodate 1-2 layers of clothing or nothing at all underneath.

We hear you—and we're on it! As a small business that's scaling thoughtfully, we're actively working to better serve you by offering more on-trend colors and expand our size offerings. 

Want to be the first to know when new options arrive? Join our community for early updates, sneak peeks, and exclusive news: hello@oceeto.com.

Our Return Policy for The Care’digan™

We get it—trying something new can feel like a leap. That’s why every Care’digan™ comes with a little extra reassurance.

We want you to feel wrapped in comfort, not uncertainty. If your Care’digan™ isn’t quite what you hoped for, we offer a 100% Happiness Guarantee.

You'll have 14 days from the USPS tracking delivery date to request a return or exchange. No guilt, no hassle—just let us know.

To start a return or exchange:Email us athello@oceeto.comwith your order number and reason for return. We’ll guide you through the process and provide a USPS return label. Please note:return shipping costs are not covered, and will be deducted from your refund.

Returned Care’digans™ must be unworn, unwashed, and in original condition, with all tags intact.

If you’d prefer an exchange, just let us know what you’d like instead—we’ll do our best to make it right!

We’re a small, mama-owned, value-driven team, and every order means the world to us. Thanks for trusting us to care for you!

 Shipping Info

  • Flat-rate U.S. shipping: $9.99 (applied per shipping address)
  • All orders ship via USPS
  • Processing time: 3-5 business days
  • Delivery: –5-7 business days after shipping
  • Holiday orders (Nov–Dec): please allow up to 7 business days for processing
  • U.S. shipping only (for now, but stay tuned!)

Questions? Reach us at hello@oceeto.com — we’re happy to help.